Finland Relocation Services (FRS) was founded in May 1994 and was the first relocation company in Finland.
The founder Marjo Lautjärvi brought the idea of relocation into the country. Having had personal experience of being an expat, expat wife and a mother of a young child she understood the needs of support required by the relocating families, but also the needs of the employing company.
At those times Finland was quickly getting more international, but professional services to support this development were greatly missing. Finland Relocation Services wanted to provide the organisations transferring personnel to and from Finland with professional relocation services that make a difference. The goal was and is to make the transition more effective, smoother, and painless to all parties involved.
Finland Relocation Services has long-lasting relationships with its client companies. Key success factors have always been the ability to understand client’s and customer’s needs, provide them with excellent service, dedicated staff with multilingual skills and efficient process management.
Today FRS is the leading relocation firm in the country employing 25 persons on full- or part time basis. The company has its headquarters in the capital area of Helsinki, but operates also in Tampere, Turku, and Oulu. Services in other areas of Finland are available on request.
Finland Relocation Services offers following relocation services:
Consultancy, Look-See visits, Home Search Programs, Assistance with local authorities/administration, School Assistance, Orientation/Settling-in services, Departure programs, Immigration assistance, Temporary Housing, Relocation Management services, Cross-cultural training.
Finland Relocation Services is a full member of EuRa and ERC and is a proud holder of EQS (EuRa Quality Seal) since 2008. FRS is also a member of Chamber of Commerce of Greater Helsinki and a member of The Finnish Association for Human Resource Management – HENRY ry.
The staff is experienced and very multilingual, languages spoken in the company include for example Finnish, English, Swedish, German, French, Russia and Dutch. The staff members have personal experience of living and working abroad. Training of staff is continuous and includes in-house training as well as external training e.g. organized by EuRa.
The company monitors the Customer Satisfaction on a continuous basis. Each customer and client gets a satisfaction survey to be filled in. FRS is proud of the results both in terms of the return rate (average 60-80%) and the scores (4.85-4.9 out of max 5). They tell that we have succeeded – in offering professional relocation services that make the transition more effective, smoother and painless to all parties involved.
- 2021 Cartus – EMEA Destination Services Provider, Highly Commended award
- 2021 EuRA – MIM+ and CAM certified
- 2020 EuRA Global Quality Seal (EGQS)