Creating the Future – Integrating Digital Transformation in Your Organization
The International Relocation Associates (TIRA) was thrilled to present at EuRA Vilamoura 2024. The session closely aligned with EuRA’s keynote speaker and major conference theme.
The discussion offered members’ insights into automating relocation business functions with ChatGPT and AI, featuring real stories from TIRA members, Simon Johnston, ICON Relocation, Inigo Lopez, BiCortex Languages, and Brenda Levis, NYC Navigator on using digitalization, choosing the right tools, measuring automation’s impact on time and cost savings, and learning about ethical and responsible AI use. Christine Martin Barclay, recent Chair and CEO of EO Mobility Consultancy introduced the educational session.
Alane Boyd, Co-Founder of Workday Ninja expertly moderated the discussion. Alane is an operations and growth strategy expert specializing in AI and automation to enhance client efficiency. In 2022 her company launched ARVO an AI-powered visual documentation software for creating standard operating procedures, training documents, and company knowledge. Alane has written and been featured in Entrepreneur, HuffPost, South by Southwest (SXSW), PBS, FemFounder, and many more.
The educational discussion covered topics for which delegates expressed keen interest, curiosity, and a bit of trepidation.
- Using Chat GPT and AI to automate functions in your business
- Using the best prompt engineering for the desired output
- Understanding easiest ways to starting using AI
- Debunking commons myths about automation
- Choosing the best AI tools to use for different use cases
- Hearing real-world examples of using automation in the relocation industry
- Learning ethics and responsible AI use (and for what not to use AI for!)
The member panelists shared their journey embedding automation into their company operations.
Brenda Levis, Chair and Director of Events and President of NYC Navigator shared how, “Using automation to develop neighborhood guides in a nano second has saved my team a tremendous amount of time. Of course, we make necessary edits to any automated document to ensure it is customized to each transferee and is up to date. For example, a museum or local restaurant may have closed during covid.”
“My team and I have discovered the fantastic benefits and value of using ChatGPT and automation. AI can be a helpful tool. We have learned by doing that asking the right questions of Chat GPT will rapidly get us the answers we need,” commented Simon Johnston of ICON Relocation.
Inigo Lopez, Founder of BiCortex Languages added that, “It is important for leadership to get involved in automation and AI-related processes. My involvement has helped my team realize the benefits and reduce human error mistakes. Automation helps ensure we deliver our services and processes consistently.”
Alane Boyd eloquently concluded our presentation saying, “Start automating and you will see how it saves you and your team time and streamlines processes. Digitalization will help your company get through the nitty gritty, afford more time to personalize your work. Have fun with it.”
We thank EuRA for inviting us to present! Check out the recording of the session here.
Contact TIRA to learn more about us, a global network of empathetic relocation professionals.
By Susan Ginsberg at SRG ADVISORY, a TIRA Partner.
